Our Guarantee
Our Guarantee to Cedar Rapids Homeowners
We stand behind every repair we do. Here is what that actually means, in plain language, not fine print.
What We Promise
- An honest diagnosis, every time. We tell you exactly what is wrong before we touch anything, and what it will cost to fix it.
- No surprise charges. The price we quote before we start is the price you pay, taxes included.
- We will tell you if it is not worth fixing. If a repair does not make financial sense compared to replacement, we say so, even if it means we do not get the job.
- Licensed and insured work. Every technician who comes to your home is licensed and insured, so you are covered if anything goes wrong.
- We stand behind our repairs. If something we fixed fails again shortly after, call us. We want to make it right.
Why We Work This Way
Most complaints about appliance repair companies come down to the same things: a surprise bill, a technician who pushes a repair that was not really necessary, or someone who never calls back. We built this business around not doing any of that. Every job in Cedar Rapids, from a fridge in Kingston Village to a dryer in Marion, gets the same straight treatment.
If Something Does Not Feel Right
If a repair does not go the way it should, tell us. We would rather hear about a problem directly from you and fix it than have you walk away frustrated. Call us and we will sort it out.
